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Just Jolly Troubleshooter

Troubleshoot Local Issues with the Just Jolly App

The issues you are experiencing could be a local issue caused by your device's cache or outdated version. We recommend trying the following:


Troubleshooting local issues with the Just Jolly app:

Click the issue that you are having:


​Check that your app is up to date

​Check that you're using a supported device

Log out of your Just Jolly App and log back in

Clear Cache on Android Devices:

Uninstall and re-download your app


Still having trouble?


Contact Just Jolly Customer Care:

If you find that you are still experiencing issues after going through the steps above, please reach out to us for assistance. We'll be happy to investigate further.


Provide the following information:

  • List the troubleshooting steps you have taken.

  • Prepare a screenshot or video of your issue.


Click here to contact Just Jolly Customer Care.

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