Troubleshooting Virus, Malware, and Phishing Warnings

Virus, malware, and phishing warnings can appear on Just Jolly site for a number of different reasons. Typically, these warnings are incorrect identifications; or what is called a “false positive”.

A false positive occurs when a security system, such as antivirus software, mistakenly identifies something as a threat, though it is actually safe.

Click an issue below to find out how to resolve it:

Our dedicated security team actively scans our platform and infrastructure for security threats on a regular basis. This is complemented by 24/7 monitoring to detect vulnerabilities and misconfigurations. You can trust that we are taking every necessary measure to maintain a secure and safe environment for you.