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Customer Care

About System Fields

The Help Center automatically creates system fields for each collection that are used in the backend code. New dynamic pages for Help Center, Page Link fields for dynamic list and dynamic item pages are also automatically created as system fields. The default system fields are hidden from on Help Center.


View the default system fields in the table below:  

Field Name

Field ID

Field Type

Description

ID

_id

Text

A unique identifier for the item. You can assign the ID a value when you export new content from a CSV file. Otherwise the ID is a random UUID. 


Once defined the ID cannot be edited. 

Created date

_createdDate

Date and Time

The date and time the item was added to the Help Center.

Updated date

_updatedDate

Date and Time

The date and time the item was last modified in the Help Center.


Note: Date and Time fields in an exported CSV file should be in UTC+0. They should NOT be in local time. 

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